1. What should I do if I forget my account or nickname?

If you forget your account or nickname, please contact customer service staff to handle it for you.

2. How to change the login password?

Enter the member center, enter "Personal Information-Change Password", follow the guidance to complete the password change.

1、忘记账户或昵称怎么办？
若您忘记账户或昵称，请联系客服人员为您处理。

2、如何修改登陆密码？
进入会员中心，进入“个人资料 - 修改密码”，根据引导即可完成密码修改。