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  • Change Order

    The order can be modified before the order is reviewed. If the order has been reviewed, the order cannot be modified. Note matters 1. Modifying the order may affect the delivery time. 2. When modifying, the current product information shall prevail. When modifying, you need to pay attention to the activity information. 3. Due to the fast production speed of the order, the modification may not be successful. 在订单审核之前可以修改订单,若订单已审核则订单无法修改。 注意事宜 1、修改订单可能影响送货时间。 2、修改时将以当前商品信息为准,修改时需要注意查看活动信息。 3、由于订单生产速度快,可能出现修改不成功的情况。

    easyya.com 2020-08-03

  • cancel order

    After the order is successfully submitted, you can cancel the store’s own merchandise orders and the merchandise orders sold by some third-party sellers. Note: Once the order cancellation application is submitted successfully, it will not be able to be modified or restored. Please exercise caution. 1. After submitting the order cancellation application, the system will confirm the location of the package, and will process a refund for you after successful interception. If the cancellation of the order fails, the order will continue to be delivered for you, and you can sign for or reject it as needed. 2. If the order contains promotional items such as gifts, events, coupons, etc., if the main item order is cancelled, the associated promotional items will also be cancelled. 3. For orders that have been received, please apply for repair/return. 订单提交成功后,您可取消商城自营商品订单及部分第三方卖家出售的商品订单。 注:订单取消申请一旦提交成功,将无法进行任何修改或恢复,请您谨慎操作。 1、提交订单取消申请后,系统会确认包裹位置,拦截成功之后会为您办理退款。若订单取消失败,订单会继续为您配送,您可根据需要签收或拒收。 2、订单若包含赠品、活动、优惠券等促销活动商品,若主商品订单取消,关联促销商品也将取消。 3、已确认收货的订单,请申请返修/退换货。

    easyya.com 2020-08-03

  • Order pay

    If you choose the two payment methods "online payment" and "bank transfer", when the mall has not received your payment, the order will display "waiting for payment". It is recommended that you pay in time within the order retention period. 如果您选择“网上支付”和“银行转账”这两种付款方式,商城在暂未收到您款项时,订单会显示“等待到款”,建议您在订单保留期限内及时付款。

    easyya.com 2020-08-03

  • Order Tracking

    Enter the member center and enter "My Order-View Order" to check the order status. 进入会员中心,进入“我的订单 - 查看订单”,即可查询订单状态。

    easyya.com 2020-08-03