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To protect your rights and interests, please check face-to-face with the delivery staff when you receive the goods. The verification scope includes but not limited to: the type, specification, quantity (including the smallest packaging unit of the product), amount, gifts, outer packaging, bills, etc. It is consistent with the order and is correct before signing. After signing, the mall will no longer be responsible for the above problems.
According to the different attributes of different foods, you may need to check one or more of the following situations when inspecting the goods, including but not limited to: the shelf life of the goods, whether the properties of the goods have changed, and whether the goods themselves are identifiable , Whether the anti-counterfeiting label of the product has been completely scratched, etc.
If you have confirmed that the above problems are correct before signing for the receipt, please sign on the store’s invoice for confirmation. If your order is handed over to someone else to collect it, and the collecting person has the same rights as you, we will treat it as you sign for it. If you find the above-mentioned problems with the product during the inspection, you can choose to reject the entire order after the delivery person or the delivery person is present to contact the customer service to confirm. However, if the order contains a sealed package and there is no quality problem after unpacking, it cannot be rejected.
After the rejection service is completed, the payment will be refunded according to the original payment method and original route. For orders rejected by this mall, customers do not need to pay delivery fees; for orders rejected by customers, this mall will charge you a one-way delivery fee.
为保障您的权益,请您在收到商品时与配送员当面核对,核对范围包括但不限于:商品种类、规格、数量(包括商品最小包装单位)、金额、赠品、外包装、票据等是否与订单一致,准确无误再进行签收。签收后,本商城不再为以上问题负责。
根据不同食品的不同属性,在验货时您可能需要一并检查以下所列举情况中的一个或多个方面,包括但不限于:商品的保质期、商品的性状是否变化、商品本身标识是否可辨、商品的防伪标签是否已被完全刮开等。
如果您在签收前已确认上述问题无误,请您在本商城发货单上签字确认。如果您的订单交由他人代收,代收人享有与您等同的权利,我们将视为您本人签收。如果您在验货时发现商品存在上述问题,经配送员或配送员在场时与客服联络确认,可以选择拒收整个订单。但如果订单商品含有密封包装,且拆封后无质量问题时,不可拒收。
拒收业务完成后,已支付的款项将按原支付方式和原路径安排退款。对于本商城原因造成的订单拒收,客户无需支付配送费;客户原因造成的订单拒收,本商城将收取您的单程配送费。