6. Buyers and merchants should strictly abide by national laws and regulations. For the existing provisions of these rules, disputes between buyers and merchants are applicable to this specification. If there are no provisions in this specification, the mall has the right to deal with it in accordance with laws, regulations and general rules. The mall does not exempt the parties from their legal liabilities and compensation obligations for the punishment. The mall has the right to unilaterally identify the norms of user behavior and deal with them accordingly.

2. Post-contract dispute arbitration rules

1. Dispute arbitration after the transaction refers to the basic procedure of the transaction completion (referring to the status when the mall system displays "returned" or "completed") before the buyer and the seller file a transaction protection request, and the mall shall deal with the ownership of the transaction amount according to relevant requirements And standards.

2. The matters stipulated in this chapter are general provisions for dispute arbitration after a transaction. If there are special requirements in the special transaction dispute handling rules in Chapter 4 of this code, the regulations in Chapter 4 shall be handled.

3. In the process of the buyer’s transaction on the mall, if the transaction has a dispute due to the merchant’s reasons, he can ask the mall to coordinate from it. After the mall has reviewed it, he has the right to contact both parties in the dispute through telephone or email. Should actively cooperate with the staff of the mall to mediate, the mall has the right to inform each other of the situation through telephone or email.

4. The merchandise delivered by the merchant to the buyer shall comply with the relevant provisions of laws and regulations, the category of merchandise released by the merchant shall not exceed the scope of the contract signed with the mall, and the merchandise sold shall not violate the General Rules of Merchant Management Regulations of the mall and the “Mall Merchants Violation of Regulations” The Rules of Conduct and Handling stipulate the relevant provisions on publishing prohibited information, spamming information, abusing keywords, publishing prohibited goods, advertising goods, selling counterfeit goods, counterfeit material ingredients, selling undeclared imported goods, and counterfeit goods of origin.