- Hot search:
- Home
- Home Appliances
- SoundBox
- Bags
- Toys
- Pet supplies
Follow WeChat
5. Merchants should truthfully describe the products they sell, that is, the information that must be explained in the promotion channels provided by all malls such as product description pages, store pages, mall online customer service systems, etc. Provide a true and complete description. If there are any disputes caused by the product information provided by the merchant, the merchant shall be responsible for resolving it. If the merchant fails to resolve the dispute in a timely manner according to the requirements of the mall, the mall has the right to deal with the dispute first, and the merchant shall accept all the processing results of the mall; If any loss is caused to the mall, the merchant is responsible for all compensation. The mall has the right to review the product information provided by the merchant, and if it does not comply with laws, regulations or the mall has reason to believe that if the release of product information will have an adverse impact on the mall, the mall has the right to request the merchant to modify it or refuse to delete the information.
6. Merchants should assume responsibility for the quality of the goods they sell, and ensure the legality of the goods and services themselves. The goods delivered to the buyer must have the product qualification certificate and other marks verified, and can be used normally within a reasonable period of time , Including that the product does not have unreasonable dangers that endanger the safety of personal and property, has the necessary performance of the product, and meets the standards indicated on the product or its packaging. In case of legal disputes caused by illegal or illegal operations of the merchant, the merchant shall be responsible for solving it. At the same time, the mall has the right to remove the goods involved; if it causes losses to the mall, the merchant shall bear full responsibility.
7. If the product falls within the scope of the "Three Guarantees" (refers to the "Three Guarantees" as required by laws and regulations or the three guarantees applicable to the location, hereinafter referred to as the "Three Guarantees"), if the buyer requires the merchant to perform replacement or maintenance obligations, the merchant shall Provide corresponding services in accordance with the buyer's requirements, without deliberate delay or unreasonable rejection.