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8. If the merchandise sold by the merchant is a virtual item, it shall ensure that the virtual item delivered to the buyer meets the agreed purpose and period of use, and shall deliver the virtual item to the buyer in accordance with the quantity agreed in the order.
9. Buyers and sellers should conduct real transactions and refrain from false transactions for the purpose of increasing credit and sales.
10. The merchant should deliver the goods within 72 hours after the buyer makes the payment or within the time agreed with the buyer. If there is a delay in delivery, the merchant shall be punished according to the number of transactions. Delayed delivery refers to goods that, except for special goods, are not delivered within 72 hours after payment by the buyer, or goods that have been separately agreed upon delivery time such as customization, pre-sales, and other special circumstances, the merchant does not actually deliver within the agreed time Delivery, the behavior that hinders the purchase of rights and interests of the buyer (the delivery time of the merchant is subject to the time recorded in the express company system). The merchant needs to pay the buyer no more than 30% of the actual transaction value of the product (the maximum amount does not exceed 500 yuan) as a liquidated damage. If the merchant has not shipped the goods when the buyer applies for a refund, the merchant shall obtain the buyer’s consent before shipping. If the merchant ships the goods after the deadline, or after the buyer applies for a refund without the buyer’s consent, the merchant has the right to recover the goods that have been sent, except for the goods that have been signed and confirmed by the buyer.
11. The buyer should provide the merchant with accurate delivery address and consignee information in the order.
12. Buyers can choose themselves or others as the consignee when providing consignee information. The buyer chooses another person as the consignee, and if the consignee violates the obligations of this saving definition, the buyer shall bear the corresponding responsibility.