28. The merchant should make a clear and accurate description of the burden and composition of freight.

29. If the freight is borne by the buyer, the merchant shall collect the freight from the buyer according to the actual amount incurred, and the freight level must be consistent with the level of the corresponding logistics company.

30. If the goods need to be sent during the exchange or repair process and the freight is not agreed, the freight incurred shall be borne by the merchant.

31. Process of goods/accessories that need to be reissued for wrong delivery or missing delivery: After the merchant receives the notification that the product/accessory needs to be reissued, the merchant will directly reissue the product/accessory for the customer according to the mall delivery and delivery time limit. The shipping cost is borne by the merchant.

32. Merchant transactions violate laws and regulations, or sell counterfeit goods, sell undeclared imported goods, default on loans, or defraud others in accordance with the General Rules of Merchant Management Regulations of the mall. Once verified, the mall will impose corresponding penalties.

33. If the product has quality problems or does not match the online description, the mall will impose corresponding penalties upon verification.

34. If the goods have unreasonable dangers that endanger the safety of personal and property, causing losses to the buyer, the buyer and the seller shall negotiate separately or resolve it through other channels, and the mall will not handle it.

35. If the transaction voucher delivered by the merchant to the buyer is false, the merchant does not agree to reissue and the buyer refuses to keep the goods, the transaction will be processed for return and refund.

36. The goods sold by the merchant are virtual items

37. As far as the transaction is concerned, the buyers and sellers use improper means to increase the sales of goods, DSR scores and other behaviors (including but not limited to providing goods, consumption, entertainment or business opportunities to the staff of the mall and its affiliates; through other means Those seeking improper benefits will be punished by the mall once verified. In terms of after-sales, if the buyer and seller have the behavior described in Article 38, the buyer’s refund request shall be rejected.